Misconception 1: The warranty covers all types of damage.
Many homeowners believe that a roofing warranty protects against any and all damage. However, this is not the case. The warranty specifically excludes damages caused by natural disasters, structural movement, or alterations made to the roof. Understanding these exclusions is crucial for homeowners to avoid unexpected costs.
Misconception 2: The warranty is automatically valid once the roof is installed.
Some people think that the warranty kicks in as soon as the roof installation is complete. In reality, the warranty only takes effect once all materials and labor have been paid in full. It’s essential to keep track of payment status to ensure the warranty is active.
Misconception 3: The warranty is valid for the lifetime of the roof without conditions.
While the warranty does offer lifetime craftsmanship coverage, it comes with specific conditions. Homeowners must promptly report any issues to MCS Roofing, and failure to do so can void the warranty. Additionally, regular roof cleaning is required to maintain coverage.
Misconception 4: The warranty is transferable without any requirements.
Many assume that they can easily transfer the warranty to a new homeowner without any steps. In fact, the warranty is only transferable if the new owner requests it in writing and it is signed by the original homeowner. This process ensures that the warranty remains valid and clear for all parties involved.
Misconception 5: MCS Roofing is responsible for all repairs under the warranty.
Some homeowners mistakenly believe that any repair needed will be covered by MCS Roofing. However, if the repair is due to issues not related to workmanship, the homeowner will incur reasonable charges. It’s important to understand what is covered to avoid surprises down the line.